Parent portal access · CT
Your parent’s results and records at Yale New Haven
How to see your parent’s MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From Yale New Haven Health’s own pages, checked on November 5, 2026. Steps can change, so follow the official links.
See your parent’s MyChart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Yale New Haven: the patient signs an adult proxy form.
- 1Print the MyChart Adult Proxy Authorization form from Yale New Haven Health's MyChart site.
- 2Your parent fills in their details and yours, and signs it. If a legal guardian signs instead, the legal papers must go with it.
- 3Fax it to 203-688-8155 or email it to MyChart.eHIM@ynhh.org.
- 4Your parent can remove your access in MyChart at any time, or in writing.
Get copies without the portal
From the Health Information Management, Release of Information Services.
- 1For Bridgeport, Greenwich and Yale New Haven hospitals, download the Authorization for Release of Information form, or use the secure online form on the page. Lawrence + Memorial and Westerly hospitals have their own forms and offices on the page.
- 2Your parent fills it in, signs it, and names you to receive the records. Include your parent's date of birth, current address, phone number and dates of service.
- 3Fax it to 203-688-4645, email it to releaseofinfo-Hosp@ynhh.org, or mail it to Health Information Management, Release of Information Services, PO Box 9565, New Haven, CT 06535.
- 4Questions: Customer Service, 203-688-2231.
- Cost, as the hospital states it:
- Copies of medical records will be provided to patients (or their legal representatives) at no cost. All other requests for medical records will be provided in accordance with the state rate for copies of medical records.
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Yale New Haven. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at Yale New Haven?
Ask for family access to your parent's MyChart account (hospitals call it proxy access). The patient signs an adult proxy form. Print the MyChart Adult Proxy Authorization form from Yale New Haven Health's MyChart site. Your parent fills in their details and yours, and signs it. If a legal guardian signs instead, the legal papers must go with it. Fax it to 203-688-8155 or email it to MyChart.eHIM@ynhh.org. Your parent can remove your access in MyChart at any time, or in writing.
How do I get copies of my parent's records from Yale New Haven without the portal?
Ask the Health Information Management, Release of Information Services. For Bridgeport, Greenwich and Yale New Haven hospitals, download the Authorization for Release of Information form, or use the secure online form on the page. Lawrence + Memorial and Westerly hospitals have their own forms and offices on the page. Your parent fills it in, signs it, and names you to receive the records. Include your parent's date of birth, current address, phone number and dates of service. Fax it to 203-688-4645, email it to releaseofinfo-Hosp@ynhh.org, or mail it to Health Information Management, Release of Information Services, PO Box 9565, New Haven, CT 06535. Questions: Customer Service, 203-688-2231.
How do I keep my parent's Yale New Haven results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Yale New Haven and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with Yale New Haven Health, and its name belongs to it.