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Parent portal access · TN

Your parent’s results and records at Vanderbilt

How to see your parent’s My Health at Vanderbilt account with your own login, how to get copies from the records office, and how to keep the results in one place.

From Vanderbilt University Medical Center’s own pages, checked on November 4, 2026. Steps can change, so follow the official links.

See your parent’s My Health at Vanderbilt account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Vanderbilt: you apply in person with legal papers if your parent has diminished capacity.

  1. 1This route is for a parent 18 or older with diminished capacity. Download the form Account Access for Adults 18 and Over with Diminished Capacity.
  2. 2Bring the form, your government-issued photo ID and legal papers showing conservatorship or health care power of attorney to your parent's next appointment, the Vanderbilt Health Walk-in Clinic, or the Family Resource Center at Monroe Carell Jr. Children's Hospital.
  3. 3A Vanderbilt staff member must sign the application. You can fax the legal papers to (615) 875-2820 or email them to MHAVLegal@vumc.org, but not the application itself.
  4. 4Vanderbilt reviews it. The review can take several business days, and staff will contact you if they need more.
  5. 5If your parent can still decide for themselves, call My Health at Vanderbilt Help at (615) 421-6428 to ask how they can share access with you.
Vanderbilt University Medical Center’s official page

Get copies without the portal

From the Vanderbilt Health Medical Records.

  1. 1Your parent can request records online with the Patient Medical Records Request link on the page, or in My Health at Vanderbilt.
  2. 2Or download the Authorization for Release of Medical Information form. Your parent fills it in, names you with your full address and phone number, and signs it.
  3. 3Fax it to the facility where your parent was treated. For VUMC: fax (615) 410-2406, phone (615) 322-2062. Other hospitals' numbers are on the page.
Family members:
Release of records requires patient authorization. To request another adult's records yourself, you must provide papers such as power of attorney or guardianship.
Cost, as the hospital states it:
there may be a small fee for some of these services

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Vanderbilt. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at Vanderbilt?

Ask for family access to your parent's My Health at Vanderbilt account (hospitals call it proxy access). You apply in person with legal papers if your parent has diminished capacity. This route is for a parent 18 or older with diminished capacity. Download the form Account Access for Adults 18 and Over with Diminished Capacity. Bring the form, your government-issued photo ID and legal papers showing conservatorship or health care power of attorney to your parent's next appointment, the Vanderbilt Health Walk-in Clinic, or the Family Resource Center at Monroe Carell Jr. Children's Hospital. A Vanderbilt staff member must sign the application. You can fax the legal papers to (615) 875-2820 or email them to MHAVLegal@vumc.org, but not the application itself. Vanderbilt reviews it. The review can take several business days, and staff will contact you if they need more. If your parent can still decide for themselves, call My Health at Vanderbilt Help at (615) 421-6428 to ask how they can share access with you.

How do I get copies of my parent's records from Vanderbilt without the portal?

Ask the Vanderbilt Health Medical Records. Your parent can request records online with the Patient Medical Records Request link on the page, or in My Health at Vanderbilt. Or download the Authorization for Release of Medical Information form. Your parent fills it in, names you with your full address and phone number, and signs it. Fax it to the facility where your parent was treated. For VUMC: fax (615) 410-2406, phone (615) 322-2062. Other hospitals' numbers are on the page.

How do I keep my parent's Vanderbilt results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Vanderbilt and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with Vanderbilt University Medical Center, and its name belongs to it.