Parent portal access · NC
Your parent’s results and records at UNC Health
How to see your parent’s My UNC Chart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From UNC Health’s own pages, checked on November 4, 2026. Steps can change, so follow the official links.
See your parent’s My UNC Chart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At UNC Health: the patient sends the invitation from their own account.
- 1Your parent goes to Menu, then Sharing Hub, and selects A family member, close friend, or caretaker.
- 2Your parent selects Give ongoing access to your My UNC Chart account, then + Invite someone, enters your name and email, confirms the level of access and clicks Send Invite.
- 3You open the email link, log in to My UNC Chart, and enter your parent's date of birth to accept the invitation.
- 4Or you ask from your own account: Menu, then Proxy Access Request. Choose Authorization for Another Person to Have Access to My Health Information, or the Health Care Power of Attorney or Legal Guardian form if you hold those papers.
- 5Once access is granted, you open your parent's chart from their name or photo and accept the proxy access disclaimer.
Get copies without the portal
From the UNC Health Health Information Management, Release of Information.
- 1Download the Patient Request for Access to Protected Health Information form (HIM# 1409s).
- 2Your parent fills it in, names you as the person to receive the records, and signs and dates it. Sensitive records, such as mental health, must be ticked to be included.
- 3Fax or mail it to the records office of the UNC Health hospital where your parent was treated. Each office's address and fax is listed on the form.
- Family members:
- An authorized representative can sign instead of the patient and must explain their authority to act for the patient.
- Cost, as the hospital states it:
- A reasonable cost-based fee may be charged for copies of records being requested
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for UNC Health. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at UNC Health?
Ask for family access to your parent's My UNC Chart account (hospitals call it proxy access). The patient sends the invitation from their own account. Your parent goes to Menu, then Sharing Hub, and selects A family member, close friend, or caretaker. Your parent selects Give ongoing access to your My UNC Chart account, then + Invite someone, enters your name and email, confirms the level of access and clicks Send Invite. You open the email link, log in to My UNC Chart, and enter your parent's date of birth to accept the invitation. Or you ask from your own account: Menu, then Proxy Access Request. Choose Authorization for Another Person to Have Access to My Health Information, or the Health Care Power of Attorney or Legal Guardian form if you hold those papers. Once access is granted, you open your parent's chart from their name or photo and accept the proxy access disclaimer.
How do I get copies of my parent's records from UNC Health without the portal?
Ask the UNC Health Health Information Management, Release of Information. Download the Patient Request for Access to Protected Health Information form (HIM# 1409s). Your parent fills it in, names you as the person to receive the records, and signs and dates it. Sensitive records, such as mental health, must be ticked to be included. Fax or mail it to the records office of the UNC Health hospital where your parent was treated. Each office's address and fax is listed on the form.
How do I keep my parent's UNC Health results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for UNC Health and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with UNC Health, and its name belongs to it.