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Parent portal access · AL

Your parent’s results and records at UAB Medicine

How to see your parent’s MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.

From UAB Medicine’s own pages, checked on November 4, 2026. Steps can change, so follow the official links.

See your parent’s MyChart account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At UAB Medicine: the patient sends the invitation from their own account.

  1. 1If you and your parent both have active MyChart accounts, your parent sends you a proxy invitation through MyChart.
  2. 2You accept the invitation through your own MyChart account.
  3. 3If your parent cannot send the invitation for any reason, proxy access may need to be requested through the clinic or the MyChart support process.
  4. 4Some confidential information is not shown to proxies. Your parent can change or remove your access at any time.
UAB Medicine’s official page

Get copies without the portal

From the UAB Health Information Management, Release of Information Office.

  1. 1Download the authorization form for records sent to a third party.
  2. 2Your parent fills it in, names you to receive the records, and signs it.
  3. 3Mail it to UAB Health Information Management, Release of Information Office, 1201 11th Avenue South, Birmingham, AL 35205, or fax it to 205-930-6721.
  4. 4Or drop it off at the 1st Floor of UAB Highlands, Monday to Friday, 8 a.m. to 4:30 p.m. (closed 12 to 1), with photo ID. Questions: 205-930-7724.
Family members:
Someone may request records for a patient only with papers that authorize it, such as an advance directive or healthcare power of attorney.
Time, as the hospital states it:
30 days to respond under HIPAA, often sooner; mailed copies take longer

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for UAB Medicine. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at UAB Medicine?

Ask for family access to your parent's MyChart account (hospitals call it proxy access). The patient sends the invitation from their own account. If you and your parent both have active MyChart accounts, your parent sends you a proxy invitation through MyChart. You accept the invitation through your own MyChart account. If your parent cannot send the invitation for any reason, proxy access may need to be requested through the clinic or the MyChart support process. Some confidential information is not shown to proxies. Your parent can change or remove your access at any time.

How do I get copies of my parent's records from UAB Medicine without the portal?

Ask the UAB Health Information Management, Release of Information Office. Download the authorization form for records sent to a third party. Your parent fills it in, names you to receive the records, and signs it. Mail it to UAB Health Information Management, Release of Information Office, 1201 11th Avenue South, Birmingham, AL 35205, or fax it to 205-930-6721. Or drop it off at the 1st Floor of UAB Highlands, Monday to Friday, 8 a.m. to 4:30 p.m. (closed 12 to 1), with photo ID. Questions: 205-930-7724.

How do I keep my parent's UAB Medicine results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for UAB Medicine and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with UAB Medicine, and its name belongs to it.