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Parent portal access · TX

Your parent’s results and records at Texas Health

How to see your parent’s Texas Health MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.

From Texas Health Resources’s own pages, checked on November 5, 2026. Steps can change, so follow the official links.

See your parent’s Texas Health MyChart account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Texas Health: you request access from your own account.

  1. 1You need your own Texas Health MyChart account. Sign up at mychart.texashealth.org if you don't have one.
  2. 2Log in, click Menu, then Sharing Hub, then Give friends and family access.
  3. 3Under Request Proxy Access, choose Request Access for an adult's record.
  4. 4For help by phone, call 682-236-6700.
Texas Health Resources’s official page

Get copies without the portal

From the Health Information Management Department, Release of Information.

  1. 1Download the Authorization for Release of Patient Information form. A Spanish form and online forms are on the page.
  2. 2Your parent completes all required fields, signs it, and names you to receive the records.
  3. 3Mail, fax or email it with a photo ID. Fax 214-345-8811, email HIMSROI@texashealth.org, or mail to Texas Health Resources, Health Information Management Department, Release of Information, 612 E. Lamar Blvd, Suite 100, Arlington, TX 76011.
  4. 4Questions: 1-855-681-8243.
Family members:
The online request has a separate authorization form for a patient representative.
Cost, as the hospital states it:
Texas Health does not charge patients for a copy of their health records.
Time, as the hospital states it:
Medical records requests that meet all HIPAA and state requirements are usually available for release within three to five business days after completion.

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Texas Health. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at Texas Health?

Ask for family access to your parent's Texas Health MyChart account (hospitals call it proxy access). You request access from your own account. You need your own Texas Health MyChart account. Sign up at mychart.texashealth.org if you don't have one. Log in, click Menu, then Sharing Hub, then Give friends and family access. Under Request Proxy Access, choose Request Access for an adult's record. For help by phone, call 682-236-6700.

How do I get copies of my parent's records from Texas Health without the portal?

Ask the Health Information Management Department, Release of Information. Download the Authorization for Release of Patient Information form. A Spanish form and online forms are on the page. Your parent completes all required fields, signs it, and names you to receive the records. Mail, fax or email it with a photo ID. Fax 214-345-8811, email HIMSROI@texashealth.org, or mail to Texas Health Resources, Health Information Management Department, Release of Information, 612 E. Lamar Blvd, Suite 100, Arlington, TX 76011. Questions: 1-855-681-8243.

How do I keep my parent's Texas Health results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Texas Health and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with Texas Health Resources, and its name belongs to it.