Parent portal access · FL
Your parent’s results and records at Tampa General
How to see your parent’s MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From Tampa General Hospital’s own pages, checked on November 3, 2026. Steps can change, so follow the official links.
See your parent’s MyChart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Tampa General: you complete a form, or the patient sends an invitation.
- 1Form route: get a Proxy Access form from the primary care office or the Health Information Management department, and complete it.
- 2Invite route: your parent sends a proxy invite through the Friends and Family Access page in MyChart.
- 3You must be at least 18.
Get copies without the portal
From the Health Information Management (Release of Information).
- 1Use the Authorization to Disclose Health Information form. Your parent signs it and names you.
- 2Send it by email to roirequests@tgh.org, by fax to (813) 844-5891, or by mail to PO Box 1289, as listed on the form.
- 3Questions: (813) 844-7533, Monday to Friday, 9 am to 4 pm.
- Family members:
- Third parties must complete and submit the Authorization to Disclose Health Information form to the TGH Health Information Management department.
- Cost, as the hospital states it:
- In most cases there is a charge for copies of your medical record. You will be informed of the charge before copies are provided.
- Time, as the hospital states it:
- Your request will be processed within 30 days.
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Tampa General. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at Tampa General?
Ask for family access to your parent's MyChart account (hospitals call it proxy access). You complete a form, or the patient sends an invitation. Form route: get a Proxy Access form from the primary care office or the Health Information Management department, and complete it. Invite route: your parent sends a proxy invite through the Friends and Family Access page in MyChart. You must be at least 18.
How do I get copies of my parent's records from Tampa General without the portal?
Ask the Health Information Management (Release of Information). Use the Authorization to Disclose Health Information form. Your parent signs it and names you. Send it by email to roirequests@tgh.org, by fax to (813) 844-5891, or by mail to PO Box 1289, as listed on the form. Questions: (813) 844-7533, Monday to Friday, 9 am to 4 pm.
How do I keep my parent's Tampa General results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Tampa General and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with Tampa General Hospital, and its name belongs to it.