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Parent portal access · CA

Your parent’s results and records at Stanford

How to see your parent’s MyHealth account with your own login, how to get copies from the records office, and how to keep the results in one place.

From Stanford Health Care’s own pages, checked on November 3, 2026. Steps can change, so follow the official links.

See your parent’s MyHealth account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Stanford: the patient sends an invitation or submits a paper form in person.

  1. 1App: your parent opens the side menu, taps Share Access under Account, then Invite Someone, and fills in the fields.
  2. 2Website: your parent clicks Settings, then Share Access, then Invite Someone, and fills in the fields.
  3. 3Paper route: your parent fills out the Adult Share Access Request Form and submits it in person at any Stanford Health Care clinic.
  4. 4With the paper route, an activation letter arrives within 5 business days.
Stanford Health Care’s official page

Get copies without the portal

From the Health Information Management Services.

  1. 1Print the Authorization for Release of Health Information form. Your parent fills it in, dates it and signs it, naming you.
  2. 2Mail it to Stanford Health Care, Health Information Management Services, Patient Records, 450 Broadway, Mail Code 6330, Redwood City, CA 94063, or fax it to 650-725-9821.
  3. 3If you pick up the records for your parent, bring an original signed letter from your parent and your photo ID.
Family members:
A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records. Someone picking up for the patient must have an original signed authorization letter from the patient and a photo ID.
Cost, as the hospital states it:
No charges for page count if 75 pages or less. $0.15 per page for 76 pages and over. If your charges exceed $100, we require payment before the records are released.
Time, as the hospital states it:
Please allow up to 14 calendar days for your request to be processed.

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Stanford. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at Stanford?

Ask for family access to your parent's MyHealth account (hospitals call it proxy access). The patient sends an invitation or submits a paper form in person. App: your parent opens the side menu, taps Share Access under Account, then Invite Someone, and fills in the fields. Website: your parent clicks Settings, then Share Access, then Invite Someone, and fills in the fields. Paper route: your parent fills out the Adult Share Access Request Form and submits it in person at any Stanford Health Care clinic. With the paper route, an activation letter arrives within 5 business days.

How do I get copies of my parent's records from Stanford without the portal?

Ask the Health Information Management Services. Print the Authorization for Release of Health Information form. Your parent fills it in, dates it and signs it, naming you. Mail it to Stanford Health Care, Health Information Management Services, Patient Records, 450 Broadway, Mail Code 6330, Redwood City, CA 94063, or fax it to 650-725-9821. If you pick up the records for your parent, bring an original signed letter from your parent and your photo ID.

How do I keep my parent's Stanford results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Stanford and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with Stanford Health Care, and its name belongs to it.