Parent portal access · SD
Your parent’s results and records at Sanford Health
How to see your parent’s My Sanford Chart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From Sanford Health’s own pages, checked on November 5, 2026. Steps can change, so follow the official links.
See your parent’s My Sanford Chart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Sanford Health: you request access from the My Sanford Chart homepage.
- 1Go to My Sanford Chart and select Request Access to Another Person. Sanford allows this for a family member or person under your care, in some circumstances.
- 2Fill in every field, including Social Security numbers, so the request moves faster.
- 3For copies of records instead, send an authorization your parent signed to the nearest Sanford Health Release of Information office.
Get copies without the portal
From the Sanford Health Release of Information.
- 1Download Sanford Health's authorization form. A Spanish version is on the page.
- 2Your parent fills it in as completely as possible, signs it, and names you to receive the records.
- 3Email it to SFROIAuths@sanfordhealth.org, or fax or mail it to the regional office. Sioux Falls: fax (605) 328-3281, mail to Sanford Health Release of Information, 2200 E Benson Road, Sioux Falls, SD 57104. Bemidji, Bismarck and Fargo have their own offices, listed on the page.
- 4Questions: Sanford Health Release of Information, Sioux Falls, (605) 312-5800.
- Family members:
- Authorization forms must be signed by the patient or the patient's court-appointed legal representative/guardian. Family members can also ask for online proxy access to a patient's chart.
- Cost, as the hospital states it:
- There is no cost for copies of a medical record given directly to the patient or another health care provider.
- Time, as the hospital states it:
- We process requests as quickly as possible and require a minimum of 48 hours from the time the request is received.
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Sanford Health. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at Sanford Health?
Ask for family access to your parent's My Sanford Chart account (hospitals call it proxy access). You request access from the My Sanford Chart homepage. Go to My Sanford Chart and select Request Access to Another Person. Sanford allows this for a family member or person under your care, in some circumstances. Fill in every field, including Social Security numbers, so the request moves faster. For copies of records instead, send an authorization your parent signed to the nearest Sanford Health Release of Information office.
How do I get copies of my parent's records from Sanford Health without the portal?
Ask the Sanford Health Release of Information. Download Sanford Health's authorization form. A Spanish version is on the page. Your parent fills it in as completely as possible, signs it, and names you to receive the records. Email it to SFROIAuths@sanfordhealth.org, or fax or mail it to the regional office. Sioux Falls: fax (605) 328-3281, mail to Sanford Health Release of Information, 2200 E Benson Road, Sioux Falls, SD 57104. Bemidji, Bismarck and Fargo have their own offices, listed on the page. Questions: Sanford Health Release of Information, Sioux Falls, (605) 312-5800.
How do I keep my parent's Sanford Health results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Sanford Health and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with Sanford Health, and its name belongs to it.