Parent portal access · OH
Your parent’s results and records at OhioHealth
How to see your parent’s OhioHealth MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From OhioHealth’s own pages, checked on November 4, 2026. Steps can change, so follow the official links.
See your parent’s OhioHealth MyChart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At OhioHealth: the patient sends the invitation from their own account.
- 1Your parent selects Share My Record from the OhioHealth MyChart main menu, then Friends and Family Access, then Invite Someone.
- 2Your parent enters your name and email, accepts the terms and sends the invite.
- 3You must be 18 or older and have your own OhioHealth MyChart account. You have 24 hours to accept the invitation.
- 4Or your parent completes the OhioHealth MyChart authorization for proxy access form. Return it in person, by mail or by fax to your parent's OhioHealth care team office.
- 5Help: MyChart Patient Support Line (614) 533-6924 or MyChartSupport@OhioHealth.com.
Get copies without the portal
From the OhioHealth Health Information Management/Medical Records.
- 1To release records to someone other than the patient, your parent completes and signs an authorization to release information form and names you.
- 2For hospital records, email it to Release-Of-Information@OhioHealth.com, fax it to (614) 533-1155, or mail it to 3535 Olentangy River Rd, Columbus, OH 43214.
- 3For physician office, urgent care or home care records, fax (614) 533-1136, email OHPhysiciansGroupROI@OhioHealth.com, or mail to ROI Dept, 4850 E Main St, Suite 110, Columbus, OH 43213.
- 4Your parent can also request records online with photo ID, or in OhioHealth MyChart.
- Family members:
- If you are requesting a copy of another person's record, you will need to provide legal documentation, such as guardianship or healthcare power of attorney.
- Cost, as the hospital states it:
- Per Ohio Revised Code and HIPAA, there may be a fee for copies of medical records
- Time, as the hospital states it:
- MyChart requests: usually completed within two business days
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for OhioHealth. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at OhioHealth?
Ask for family access to your parent's OhioHealth MyChart account (hospitals call it proxy access). The patient sends the invitation from their own account. Your parent selects Share My Record from the OhioHealth MyChart main menu, then Friends and Family Access, then Invite Someone. Your parent enters your name and email, accepts the terms and sends the invite. You must be 18 or older and have your own OhioHealth MyChart account. You have 24 hours to accept the invitation. Or your parent completes the OhioHealth MyChart authorization for proxy access form. Return it in person, by mail or by fax to your parent's OhioHealth care team office. Help: MyChart Patient Support Line (614) 533-6924 or MyChartSupport@OhioHealth.com.
How do I get copies of my parent's records from OhioHealth without the portal?
Ask the OhioHealth Health Information Management/Medical Records. To release records to someone other than the patient, your parent completes and signs an authorization to release information form and names you. For hospital records, email it to Release-Of-Information@OhioHealth.com, fax it to (614) 533-1155, or mail it to 3535 Olentangy River Rd, Columbus, OH 43214. For physician office, urgent care or home care records, fax (614) 533-1136, email OHPhysiciansGroupROI@OhioHealth.com, or mail to ROI Dept, 4850 E Main St, Suite 110, Columbus, OH 43213. Your parent can also request records online with photo ID, or in OhioHealth MyChart.
How do I keep my parent's OhioHealth results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for OhioHealth and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with OhioHealth, and its name belongs to it.