Your parent’s results and records at Memorial Healthcare

See your parent’s Memorial MyChart account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Memorial Healthcare: the patient sends an invitation, or you complete a paper form.

1. 1You must have your own Memorial MyChart account.
2. 2Invite route: your parent opens the Menu, goes to Sharing, then Share My Record, then Friends and family access, and invites you.
3. 3You accept the emailed invitation after logging in.
4. 4Form route: complete the Proxy Request Form, then hand it in at a visit or email it with a copy of your government photo ID.
5. 5The form route can take up to 3 business days.
6. 6If your parent cannot manage their own care, request Diminished Capacity Proxy Access with the same form. Medical documents are required, and proof of legal authority may be.

Get copies without the portal

From the Health Information Management.

1. 1Fill in the Authorization for Release of Confidential Medical Records form. Your parent signs it and names you.
2. 2Add a copy of a government photo ID. Requests without ID are not processed.
3. 3Send it by email to records@mhs.net, by fax to 954-276-0600, or by mail to the hospital where your parent was treated.
4. 4Records come by mail or email, never by fax.

Cost, as the hospital states it:

There may be a copy charge for medical records, as authorized by Florida law. No charge if it is necessary for the continuation of medical health care service.

Time, as the hospital states it:

The hospital will respond to the request for information within two business days of receipt.

The records office pageThe request form

Questions