Your parent’s results and records at Legacy Health

See your parent’s MyHealth account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Legacy Health: you and the patient both sign a form.

1. 1Print Legacy's Request for MyHealth Proxy Access form.
2. 2Your parent and you both fill in and sign it. Your parent chooses full or partial access.
3. 3Return it to any Legacy Health registration desk or your parent's Legacy clinic.
4. 4You need your own MyHealth account. Once the accounts are linked, you see your parent's name when you log in.
5. 5Questions: MyHealth Customer Service, Oregon 503-415-4835 or Washington 360-487-1075.

Get copies without the portal

From the Legacy Health Release of Information Department.

1. 1Download the Patient Request for Medical Records form and read the instructions on the page. An online request option is also there.
2. 2Your parent fills it in, signs and dates it, and names you as the person to receive the records, with your relationship, mailing address and phone number.
3. 3Fax it to 855-892-7124 or mail it to Legacy Health, Release of Information Department, P.O. Box 2868, Portland, OR 97208.
4. 4Questions: Release of Information Department, 503-413-2762.

Family members:

If someone other than the patient signs, they must include proof that they are legally allowed to sign for and make health care choices for the patient (guardian, health care representative or health care power of attorney).

Cost, as the hospital states it:

Rates for patients requesting their own records: Paper or electronic format: $6.50 Flat Rate. Records sent to your MyHealth account: No Charge.

Time, as the hospital states it:

Please allow up to 15 days to process Washington facility requests and up to 30 days for Oregon facilities.

The records office pageThe request form

Questions