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Parent portal access · UT

Your parent’s results and records at Intermountain

How to see your parent’s MyChart (Intermountain Health app) account with your own login, how to get copies from the records office, and how to keep the results in one place.

From Intermountain Health’s own pages, checked on November 3, 2026. Steps can change, so follow the official links.

See your parent’s MyChart (Intermountain Health app) account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Intermountain: the patient sends the invitation from their own account.

  1. 1Your parent opens the menu, scrolls to Sharing and taps Sharing Hub.
  2. 2They tap Family member, close friend, or caretaker and follow the prompts to send an invitation.
  3. 3You need your own MyChart account, and you log in to it to reach your parent's information.
  4. 4The FAQ also mentions a Proxy Application Form, so ask if it applies to you.
  5. 5If you hold legal authority, such as guardianship, records can be requested through the Health Information department.
Intermountain Health’s official page

Get copies without the portal

From the Centralized Release of Information / Medical Records.

  1. 1Download the authorization form for sending records to someone else.
  2. 2Your parent fills it in, signs it, and names you to receive the records. Choose the format: paper, CD, USB or email.
  3. 3Send it to the office for the state where your parent was treated. Colorado, Nevada, Montana, Wyoming: email, fax or mail to Broomfield, CO. Utah, Idaho: email, fax or mail to Murray, UT. Details are on the form.
Family members:
The form has a signature line for a guardian or personal representative, with their relationship to the patient.
Cost, as the hospital states it:
I may review my medical record without a charge. If I request copies of my medical record, I may be charged a fee. (from the form)

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Intermountain. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at Intermountain?

Ask for family access to your parent's MyChart (Intermountain Health app) account (hospitals call it proxy access). The patient sends the invitation from their own account. Your parent opens the menu, scrolls to Sharing and taps Sharing Hub. They tap Family member, close friend, or caretaker and follow the prompts to send an invitation. You need your own MyChart account, and you log in to it to reach your parent's information. The FAQ also mentions a Proxy Application Form, so ask if it applies to you. If you hold legal authority, such as guardianship, records can be requested through the Health Information department.

How do I get copies of my parent's records from Intermountain without the portal?

Ask the Centralized Release of Information / Medical Records. Download the authorization form for sending records to someone else. Your parent fills it in, signs it, and names you to receive the records. Choose the format: paper, CD, USB or email. Send it to the office for the state where your parent was treated. Colorado, Nevada, Montana, Wyoming: email, fax or mail to Broomfield, CO. Utah, Idaho: email, fax or mail to Murray, UT. Details are on the form.

How do I keep my parent's Intermountain results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Intermountain and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with Intermountain Health, and its name belongs to it.