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Parent portal access · NJ

Your parent’s results and records at Hackensack Meridian

How to see your parent’s HMH MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.

From Hackensack Meridian Health’s own pages, checked on November 5, 2026. Steps can change, so follow the official links.

See your parent’s HMH MyChart account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Hackensack Meridian: you and the patient both sign a paper form.

  1. 1Download the HMH MyChart Adult Proxy Form from Hackensack Meridian Health's MyChart page.
  2. 2Your parent and you both fill in and sign it.
  3. 3Mail it to Hackensack Meridian Health, Health Information Department, 30 Prospect Avenue, Hackensack, NJ 07601, or fax it to 732-361-9213.
  4. 4Once approved, you see your parent's record from your own MyChart account. Each adult needs their own account.
  5. 5Your access ends if your parent asks in writing or removes you in MyChart.
Hackensack Meridian Health’s official page

Get copies without the portal

From the Health Information Management (Release of Information).

  1. 1Each Hackensack Meridian Health hospital has its own records office. Download the Authorization for Release of Information form.
  2. 2Your parent fills it in, signs and dates it, and names you as the person to receive the records.
  3. 3Mail or fax it to the hospital where your parent was treated. For Hackensack University Medical Center, fax 551-996-2347 or mail to 30 Prospect Ave., Hackensack, NJ 07601. Other hospitals are listed on the page.
  4. 4Questions: the hospital's Health Information Management office (Hackensack University Medical Center, 551-996-2074). To follow up on a request you sent, call 1-800-367-1500.
Family members:
Hackensack Meridian Health cannot release health information to family members unless the patient gives written consent.
Cost, as the hospital states it:
There may be a fee for copying the medical records. Please ask the Health Information Management personnel for information about the fee schedule.

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Hackensack Meridian. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at Hackensack Meridian?

Ask for family access to your parent's HMH MyChart account (hospitals call it proxy access). You and the patient both sign a paper form. Download the HMH MyChart Adult Proxy Form from Hackensack Meridian Health's MyChart page. Your parent and you both fill in and sign it. Mail it to Hackensack Meridian Health, Health Information Department, 30 Prospect Avenue, Hackensack, NJ 07601, or fax it to 732-361-9213. Once approved, you see your parent's record from your own MyChart account. Each adult needs their own account. Your access ends if your parent asks in writing or removes you in MyChart.

How do I get copies of my parent's records from Hackensack Meridian without the portal?

Ask the Health Information Management (Release of Information). Each Hackensack Meridian Health hospital has its own records office. Download the Authorization for Release of Information form. Your parent fills it in, signs and dates it, and names you as the person to receive the records. Mail or fax it to the hospital where your parent was treated. For Hackensack University Medical Center, fax 551-996-2347 or mail to 30 Prospect Ave., Hackensack, NJ 07601. Other hospitals are listed on the page. Questions: the hospital's Health Information Management office (Hackensack University Medical Center, 551-996-2074). To follow up on a request you sent, call 1-800-367-1500.

How do I keep my parent's Hackensack Meridian results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Hackensack Meridian and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with Hackensack Meridian Health, and its name belongs to it.