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Parent portal access · DE

Your parent’s results and records at ChristianaCare

How to see your parent’s ChristianaCare MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.

From ChristianaCare’s own pages, checked on November 4, 2026. Steps can change, so follow the official links.

See your parent’s ChristianaCare MyChart account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At ChristianaCare: the patient signs an adult proxy authorization form.

  1. 1Download the Adult Patient Portal Proxy Authorization form.
  2. 2Your parent, or their legal representative, fills in their details and yours, including your email, and signs it. One form is needed for each proxy.
  3. 3Email the form to MedicalRecordRequest@christianacare.org or fax it to HIMS at (302) 320-4859.
  4. 4You use your own ChristianaCare MyChart account to see your parent's record.
  5. 5Your parent can remove your access at any time from Sharing Hub. Removal can take up to 72 hours.
ChristianaCare’s official page

Get copies without the portal

From the Health Information Management Services (HIMS), Release of Information Department.

  1. 1Print the Authorization to Release form. Copies are not released without written and signed authorization.
  2. 2Your parent fills it in, signs it and names you to receive the records.
  3. 3Email it to MedicalRecordRequest@christianacare.org, fax it to 302-320-4692, or mail it to Wilmington Hospital, Att: HIMS, 501 W. 14th Street, Wilmington, DE 19801.
  4. 4For questions, call Release of Information at 302-320-6852, Monday to Friday, 8 a.m. to 4:30 p.m.
Family members:
Patients or their legal representatives can request records. A power of attorney or executor documents can be emailed or mailed with the request.
Cost, as the hospital states it:
$6.50 per request for electronic records sent electronically; paper copies cost per page; no fee for records sent to the patient's doctor's office

The records office pageThe request form

Your parent’s rights

  • Your parent has a legal right to copies of their own records.
  • When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
  • It can charge only a reasonable fee, based on what the copy costs to make.
  • These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
US Department of Health and Human Services

Keep the results in one place

Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for ChristianaCare. Paper copies work too: take a photo of each page.

Vita Health Coach on the App Store

Questions

How do I see my parent's results at ChristianaCare?

Ask for family access to your parent's ChristianaCare MyChart account (hospitals call it proxy access). The patient signs an adult proxy authorization form. Download the Adult Patient Portal Proxy Authorization form. Your parent, or their legal representative, fills in their details and yours, including your email, and signs it. One form is needed for each proxy. Email the form to MedicalRecordRequest@christianacare.org or fax it to HIMS at (302) 320-4859. You use your own ChristianaCare MyChart account to see your parent's record. Your parent can remove your access at any time from Sharing Hub. Removal can take up to 72 hours.

How do I get copies of my parent's records from ChristianaCare without the portal?

Ask the Health Information Management Services (HIMS), Release of Information Department. Print the Authorization to Release form. Copies are not released without written and signed authorization. Your parent fills it in, signs it and names you to receive the records. Email it to MedicalRecordRequest@christianacare.org, fax it to 302-320-4692, or mail it to Wilmington Hospital, Att: HIMS, 501 W. 14th Street, Wilmington, DE 19801. For questions, call Release of Information at 302-320-6852, Monday to Friday, 8 a.m. to 4:30 p.m.

How do I keep my parent's ChristianaCare results in one place?

In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for ChristianaCare and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.

Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.

General information, not medical or legal advice. This page isn’t connected with ChristianaCare, and its name belongs to it.