Parent portal access · MA
Your parent’s results and records at Beth Israel
How to see your parent’s MyBILH Chart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From Beth Israel Lahey Health’s own pages, checked on November 3, 2026. Steps can change, so follow the official links.
See your parent’s MyBILH Chart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Beth Israel: you request it with a form both of you complete, or the patient sends an invite.
- 1Create your own MyBILH Chart account first.
- 2Form route: you and your parent complete the proxy access form. Your parent, or their legal representative, must consent and sign.
- 3Return the form to where your parent gets care. You must both be present when you submit it.
- 4Invite route: your parent logs in and uses the Proxy Invite feature. No form is needed.
Get copies without the portal
From the Health Information Management.
- 1Each Beth Israel Lahey Health hospital handles its own paper requests. Find your parent's hospital in the list on the page.
- 2Call that hospital's Health Information Management office at the number listed, or open its own medical records page from the page.
- 3Ask for their authorization form. Your parent signs it and names you to receive copies.
- Family members:
- Who can request: patients, parents of minor patients, and caregivers acting on behalf of a patient (for example, under a power of attorney).
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Beth Israel. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at Beth Israel?
Ask for family access to your parent's MyBILH Chart account (hospitals call it proxy access). You request it with a form both of you complete, or the patient sends an invite. Create your own MyBILH Chart account first. Form route: you and your parent complete the proxy access form. Your parent, or their legal representative, must consent and sign. Return the form to where your parent gets care. You must both be present when you submit it. Invite route: your parent logs in and uses the Proxy Invite feature. No form is needed.
How do I get copies of my parent's records from Beth Israel without the portal?
Ask the Health Information Management. Each Beth Israel Lahey Health hospital handles its own paper requests. Find your parent's hospital in the list on the page. Call that hospital's Health Information Management office at the number listed, or open its own medical records page from the page. Ask for their authorization form. Your parent signs it and names you to receive copies.
How do I keep my parent's Beth Israel results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Beth Israel and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with Beth Israel Lahey Health, and its name belongs to it.