Parent portal access · FL
Your parent’s results and records at BayCare
How to see your parent’s myBayCare account with your own login, how to get copies from the records office, and how to keep the results in one place.
From BayCare’s own pages, checked on November 5, 2026. Steps can change, so follow the official links.
See your parent’s myBayCare account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At BayCare: the patient's provider sends you an invitation.
- 1At your parent's next BayCare visit, talk to their BayCare provider.
- 2Ask the provider to send you a personal invitation to myBayCare so you can help manage your parent's health.
- 3For questions, call BayCare at (888) 499-9003.
Get copies without the portal
From the Release of Information Department.
- 1Each BayCare hospital has its own Release of Information Department. Download the Hospital and Behavioral Health form, or use the online request on the page.
- 2Your parent fills it in, signs it, and names you to receive the records. Patients 18 or older must sign the form themselves.
- 3Mail it to the hospital where your parent was treated. The page lists each hospital's address, for example Morton Plant Hospital, 300 Pinellas Street, Clearwater, FL 33756.
- 4Questions: call that hospital's Release of Information Department, for example Morton Plant Hospital, (727) 461-8601.
- Family members:
- Besides the patient, the form can be signed by legal next of kin, a healthcare surrogate, or a medical power of attorney (the POA must state medical information).
- Cost, as the hospital states it:
- Charges for paper copies are per page, postage and sales tax may apply. We do NOT accept CASH. There is no charge when records are delivered electronically direct to your personal email address.
- Time, as the hospital states it:
- We typical take under 5 days to fulfill your medical records request. Additional time may be required for certain requests.
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for BayCare. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at BayCare?
Ask for family access to your parent's myBayCare account (hospitals call it proxy access). The patient's provider sends you an invitation. At your parent's next BayCare visit, talk to their BayCare provider. Ask the provider to send you a personal invitation to myBayCare so you can help manage your parent's health. For questions, call BayCare at (888) 499-9003.
How do I get copies of my parent's records from BayCare without the portal?
Ask the Release of Information Department. Each BayCare hospital has its own Release of Information Department. Download the Hospital and Behavioral Health form, or use the online request on the page. Your parent fills it in, signs it, and names you to receive the records. Patients 18 or older must sign the form themselves. Mail it to the hospital where your parent was treated. The page lists each hospital's address, for example Morton Plant Hospital, 300 Pinellas Street, Clearwater, FL 33756. Questions: call that hospital's Release of Information Department, for example Morton Plant Hospital, (727) 461-8601.
How do I keep my parent's BayCare results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for BayCare and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with BayCare, and its name belongs to it.