Parent portal access · NC
Your parent’s results and records at Atrium
How to see your parent’s MyAtriumHealth account with your own login, how to get copies from the records office, and how to keep the results in one place.
From Atrium Health’s own pages, checked on November 3, 2026. Steps can change, so follow the official links.
See your parent’s MyAtriumHealth account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Atrium: the patient grants access from their own account.
- 1Your parent signs in on the MyAtriumHealth website.
- 2They select Your Menu, then Sharing Hub under Sharing.
- 3They choose family member, close friend or caretaker, then manage ongoing access to their account.
- 4They pick the access type: without billing, with billing, or billing only.
- 5You confirm your parent's date of birth before access becomes active.
Get copies without the portal
From the Corporate Health Information Management – Release of Information.
- 1Download the Authorization for Release of Health Information form. This is the form for sending records to someone other than the patient.
- 2Your parent fills it in, signs it, and names you to receive the records.
- 3Send it by mail, fax or email (medicalrecordsroi@advocatehealth.org), as the page lists.
- 4Questions, or to get a blank form by mail: 844-383-2109.
- Family members:
- Patients over 18 usually must sign or request records themselves. A legal guardian or representative must give proof of authority, such as a health care power of attorney.
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Atrium. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at Atrium?
Ask for family access to your parent's MyAtriumHealth account (hospitals call it proxy access). The patient grants access from their own account. Your parent signs in on the MyAtriumHealth website. They select Your Menu, then Sharing Hub under Sharing. They choose family member, close friend or caretaker, then manage ongoing access to their account. They pick the access type: without billing, with billing, or billing only. You confirm your parent's date of birth before access becomes active.
How do I get copies of my parent's records from Atrium without the portal?
Ask the Corporate Health Information Management – Release of Information. Download the Authorization for Release of Health Information form. This is the form for sending records to someone other than the patient. Your parent fills it in, signs it, and names you to receive the records. Send it by mail, fax or email (medicalrecordsroi@advocatehealth.org), as the page lists. Questions, or to get a blank form by mail: 844-383-2109.
How do I keep my parent's Atrium results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Atrium and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with Atrium Health, and its name belongs to it.