Your parent’s results and records at Atlantic Health

See your parent’s MyChart account

Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Atlantic Health: an authorization form that the patient must approve.

1. 1Get the adult (age 18 and older) authorization form online, from the doctor's office, or from any Atlantic Health hospital medical records department.
2. 2Your parent must authorize the access on the form.
3. 3Have a government photo ID ready, such as a driver's license, passport or non-driver ID.
4. 4Ask the office where to return the form. The page does not say.
5. 5After setup, you use your own MyChart account to view your parent's record.

Get copies without the portal

From the Medical Records (Release of Information).

1. 1Print the patient authorization form, or fill in the online version on the page. Your parent signs it and names you.
2. 2Mail, fax, scan or email it to the hospital where your parent was treated, or bring it in person.
3. 3If you pick up the records for your parent, bring a written request from your parent and your photo ID.

Family members:

In most cases, patients or their personal representative may request medical records at no charge. Someone else can pick up records with a written request and must show a valid driver's license, passport or county ID.

Cost, as the hospital states it:

Medical records sent directly to a physician's office or other health care facility are always free. Medical records maintained electronically are free for the first copy; subsequent copies cost $6.50. Medical records maintained on paper incur a $6.50 fee.

Time, as the hospital states it:

Atlantic Health will make every effort to prepare your medical records in a timely manner; we will advise you of the estimated completion date.

The records office pageThe request form

Questions