Parent portal access · WI
Your parent’s results and records at Ascension Wisconsin
How to see your parent’s MyChart account with your own login, how to get copies from the records office, and how to keep the results in one place.
From Ascension Wisconsin’s own pages, checked on November 5, 2026. Steps can change, so follow the official links.
See your parent’s MyChart account
Hospitals call this proxy access, or family access. You sign in with your own login and switch to your parent’s account, so you never need their password. At Ascension Wisconsin: the patient sends a proxy invite from their own account.
- 1Your parent logs in to MyChart, opens the Friends and Family Access page and sends you a proxy invite.
- 2You need your own MyChart account and must be at least 18. Each person has their own account, so do not use your parent's password.
- 3For help, call the MyChart Patient Support Line at 1-844-757-5607.
Get copies without the portal
From the Hospital and doctor's office medical records.
- 1Your parent can request records online with the Request medical records button on the Ascension Wisconsin patient portal page.
- 2Each Ascension Wisconsin hospital also has its own medical records department. You can call the hospital or doctor's office that holds the records.
- 3Paper release forms are on each hospital's Medical Records Request page. Your parent fills one in, signs it and names you to receive the records.
- 4At Ascension Columbia St. Mary's, for example, the form must be faxed or mailed. Email is not accepted. The phone number is on the form.
The records office pageThe request form
Your parent’s rights
- Your parent has a legal right to copies of their own records.
- When your parent asks, the hospital must answer within 30 days. It can take 30 more days once, if it explains why in writing.
- It can charge only a reasonable fee, based on what the copy costs to make.
- These rules also cover an electronic copy your parent asks, in writing, to have sent to you.
Keep the results in one place
Vita Health Coach is an iPhone app that keeps each family member's results in their own file and explains each new result in plain words. Once you have access, add your parent, tap Connect a hospital and search for Ascension Wisconsin. Paper copies work too: take a photo of each page.
Vita Health Coach on the App StoreQuestions
How do I see my parent's results at Ascension Wisconsin?
Ask for family access to your parent's MyChart account (hospitals call it proxy access). The patient sends a proxy invite from their own account. Your parent logs in to MyChart, opens the Friends and Family Access page and sends you a proxy invite. You need your own MyChart account and must be at least 18. Each person has their own account, so do not use your parent's password. For help, call the MyChart Patient Support Line at 1-844-757-5607.
How do I get copies of my parent's records from Ascension Wisconsin without the portal?
Ask the Hospital and doctor's office medical records. Your parent can request records online with the Request medical records button on the Ascension Wisconsin patient portal page. Each Ascension Wisconsin hospital also has its own medical records department. You can call the hospital or doctor's office that holds the records. Paper release forms are on each hospital's Medical Records Request page. Your parent fills one in, signs it and names you to receive the records. At Ascension Columbia St. Mary's, for example, the form must be faxed or mailed. Email is not accepted. The phone number is on the form.
How do I keep my parent's Ascension Wisconsin results in one place?
In Vita Health Coach on iPhone, add your parent as a person, open Health records, tap Connect a hospital, search for Ascension Wisconsin and sign in with your own login once you have family access. Their results arrive in their own file, and you can ask about any result in plain words. Connecting another person's hospital is part of a paid plan in the app.
Other hospitals: portal access by hospital, copies from the records office. Leaving the hospital? What to ask before they go. You can also ask these questions inside ChatGPT with Vita Health Coach for ChatGPT.
General information, not medical or legal advice. This page isn’t connected with Ascension Wisconsin, and its name belongs to it.